News β€” 18 April 2024
Thabong Service Center

Thabong Service Centre, a shining example of excellence!

Thusong Service Centre Managers and GCIS Provincial teams hailing from all corners of the country gathered in the Matjhabeng Local Municipality to learn best practices from the Thabong Service Centre.
The benchmarking programme was hosted by the National Inter-Sectoral Steering Committee (NISSC) which is the national coordination structure of the Thusong Service Centre Programme, chaired by the GCIS at national level.

The vibrant intergovernmental programme took place on Tuesday, 16 April, in the heart of the township at the Boitumelo Junction Mall.
During the event, Thabong Service Centre was acknowledged as one of the most optimally and efficiently performing Thusong Service Centers in the country. It is also the second urban Thusong Centre to be located within a mall like the Centre at Maponya Mall in Gauteng.

The one-stop shop, provides information and integrated government services from various Departments including the Office of the Premier, SASSA, Social Development, Labour, GCIS and the Councilor.
Lejweleputswa District Municipality Executive Mayor, Cllr Veronica Ntakumbana attended the event where she spoke about the importance of bringing services closer to the people.
According to Boitumelo Junction Mall marketing manager, Ms. Mampoi Mahasa the Centre services a low-income community that cannot afford to frequently travel to town to access government services.
β€œThe availability of SASSA and the clinic in the Centre has been of great help to the community,” said Mampoi.

The Thusong Service Centre programme was first launched in 1999. The Free State currently has five operational Thusong Service Centers.

The NISSC: Thusong Service Centre programme will run over three days.
On 17 April 2024, the structure will host a meeting at Mangaung Municipality to provide feedback from the last meeting held in April 2023 and further outline new projects.
On 18 April 2024, the NISSC will host another integrated services outreach at Hoffman Square, in Bloemfontein Central which will be followed by the Annual Thusong Service Centre Awards.
The Awards will take place at the Floreat Hall, Bram Fischer Building, Mangaung Metro, in Bloemfontein. The event will be officiated by the Deputy Ministers in the Presidency and the Premier of the Free State.

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